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Service Design: Facilitating Innovation by Berlin University of the Arts

Overview
Dates

Start: September 28, 2015
End: October 02, 2015

Duration

Five days

Location

Berlin

Price_Front_Page

EUR 440.00

Price

EUR 440.00

Type

Workshop

Language

English

Requirements

Applicants who have either participated in the Basic course or to students who already have a profound understanding of the basic service design toolkit and want to deepen their knowledge.

Image Credits

Proftrack

Berlin University of the Arts is holding its annual Summer University of the Arts. One of the offerings of the Summmer University is a seminar Service Design: Facilitating Innovation with the Means of Service Design. This workshop is designed for entrepreneurs, designers, innovation managers and consultants.

Among the various service design tools and methods applied at this week-long seminar are:

  • User research and testing techniques
  • Roles vs. Personas
  • Jobs to be done
  • Service Blueprints
  • Stakeholder-Analysis
  • Customer value map
  • Cultural probes
  • Service business modeling

This is an advanced course. Therefore previous knowledge is a prerequisite. They recommend it to applicants who have either participated in the Basic course or to students who already have a profound understanding of the basic service design toolkit and want to deepen their knowledge.

The workshop will last for five days in Berlin. Application Deadline: 31.08.2015

If you have taken the workshop, please share your experience below.

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